GO WITH JO FITNESS
Welcome to www.gowithjofitness.com and Go With Jo Fitness. This Privacy Policy describes our practices for collecting, using, protecting and disclosing the Personal Data we collect from you when you visit our website and use our services.
The Basics
What law applies?
Our use of your personal data is subject to both the UK`s Data Protection Act (“DPA”) and the EU General Data Protection Regulation (“GDPR”), and of course we process your personal data accordingly.
What is personal data?
Personal data is any information about personal or factual circumstances that relate to a person. This may include name, date of birth, email address, postal address or telephone number, but also online identifiers such as IP addresses or device IDs.
What is Special Category Data?
Special category data is Personal Data that needs more protection because it is sensitive. This includes Personal Data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data. As well as, data concerning health, a person’s sex life; and a person’s sexual orientation. In order to lawfully process Special Category Data, it is necessary to consent to the processing.
What is processing?
"Processing" is any operation or set of operations that is performed on personal data, whether or not it is done automatically. The term is broad and covers virtually any handling of data.
Who is responsible for data processing?
The responsible party within the meaning of the DPA and the GDPR is Go with Jo Fitness, Joanna Olivier of (“Go with Jo Fitness“, “we”, “us”, or “our”). If you have any questions, please feel free to contact us using joanna@gowithjofitness.com.
What are the legal bases for processing?
According to the DPA and the GDPR, we should have at least one of the following legal bases to process your personal data:
● To fulfil contractual obligations
(The purposes of the data processing are primarily based on the service we provide).
● In connection with our legitimate interests.
(Where necessary, we process your data beyond the actual performance of the contract to protect legitimate interests of us or third parties. Examples include:
○ Ensuring IT security and IT operations,
○ Corporate governance measures and further development of our services,
○ defence against claims by third parties and
○ Enforcement of our own claims).
● Based on your consent
(If you have given us your consent to process personal data for specific purposes).
● To comply with legal obligations.
(Processing to comply with our legal obligations.)
Am I obliged to provide data?
In the context of our business relationship, you are only obliged to provide personal data that is required for the establishment, implementation and termination of a business relationship or that we are legally obliged to collect. Without this data, we usually have to refuse to conclude a contract or can no longer fulfil an existing contract and may have to terminate it.
Data that we collect automatically
Log data
Each time you visit our website, our system automatically collects the following data from the visiting device and stores it in a so-called log file: (i) name of the file accessed, (ii) date and time of the visit, (iii) amount of data transferred, (iv) notification of successful retrieval, type of browser and version used, (v) IP address (identification of the user's device), (vi) operating system of the visiting device, (vii) Internet service provider of the visiting device, (viii) website from which you access our website, and (ix) which pages of our website you access. The legal basis for this processing is our legitimate interest.
Hosting
The hosting services used by us for the purpose of operating our website is GoDaddy.com, LLC. In doing so GoDaddy, processes inventory data, contact data, content data, usage data, meta data and communication data of customers, interested parties and visitors of our website and services, on the basis of our legitimate interests in an efficient and secure provision of the website and services in conjunction with the provision of contractual services and the conclusion of the contract for our services.
Content Management System
We use the Content Management System (CMS) of Wix.com LTD to publish and maintain the created and edited content and texts on our website. This means that all content and texts submitted to us is transferred to Wix. This represents a legitimate interest.
Provision of the eCommerce System
We also use the eCommerce system of Wix. All data collected in our shop is processed on Wix`s global servers. The legal basis for the data processing is our legitimate interest in providing our shop.
Content Delivery Network
We also use the Content Delivery Network (CDN) of Wix to distribute our online content. Our CDN is a network of regionally distributed servers operated by our technical service providers that are interconnected via the Internet. When you visit our website, your device's browser transmits information to these service providers, which is collected in corresponding server log files. The server log files are usually anonymized and then transmitted without personal reference. The server log files include in particular i) information on the browser and operating system used, ii) the previously visited pages (so-called referral URL), iii) the IP address of the device used, iv) the name of the Internet provider, and v) the date, time of all page views including the amount of data transferred. The legal basis for the processing is our legitimate interest.
Cookies
We use so-called cookies on our website. Cookies are pieces of information that are transmitted from our web server or third-party web servers to your web browser and stored there for later retrieval. Cookies may be small files or other types of information storage. There are different types of cookies: i) Essential Cookies. Essential cookies are cookies to provide a correct and user-friendly website; and ii) Non-essential Cookies. Non-essential Cookies are any cookies that do not fall within the definition of essential cookies, such as cookies used to analyse your behaviour on a website (“analytical” cookies) or cookies used to display advertisements to you (“advertising” cookies).
As set out in the UK`s Privacy and Electronic Communications Regulations (“PECR”) and the EU`s Privacy and Electronic Communications Directive (“PECD”), we need to obtain consent for the use of Non-essential Cookies. For further information on the cookies we use, please refer to our Cookie Policy. The legal basis for processing is our legitimate interest and your consent.
Cookie consent
Our website uses a cookie consent tool to obtain your consent to the storage of cookies and to document this consent. When you enter our website, the following Personal Data is transferred to us: i) Your consent(s) or revocation of your consent(s); ii) Your IP address; iii) Information about your browser; d) Information about your device; iv) Time of your visit to our website. The basis for processing is our legitimate interest and your consent.
Links to other websites
Please note that if you use a link from our website to a third-party website, that third-party may also set new cookies that are not covered by this policy. In such cases, we recommend that you read the cookie policy on the third-party website itself.
reCAPTCHA
We also use Google LLC`s reCAPTCHA to check whether data input is made by a human being or by an automated program. For this purpose, reCAPTCHA analyses your behaviour on the basis of various characteristics. This analysis begins automatically as soon as you enter our website. The legal basis for the data processing is our legitimate interest in operating a secure and spam free website.
Data we collect directly
Contact
The processing of personal data depends on the nature of your contact. In addition to your name and email address, IP address or phone number, we usually collect the context of your message, which may also contain certain personal data. The personal data collected when you contact us is used to process your request, and the legal basis is your consent.
We are present on social media (currently Instagram, Facebook, TikTok, and YouTube by Google LLC,). If you contact or connect with us via social media platforms, we and the relevant social media platform are jointly responsible for the processing of your data and enter into a so-called joint controller agreement. The legal basis is our legitimate interest, your consent or, in some cases, the initiation of a contract.
For the Chat, we use Ascend by Wix.com Ltd. We have no influence on the processing of data by Wix and no possibility to influence it.The legal basis is our legitimate interest, your consent or, in some cases, the initiation of a contract.
User account
To use our services, you can register and log in. Here, too, we store data in order to create a User account for you, and specifically your email address and your chosen password. We store this data as long as you are registered with us. If you delete your account, we will delete your data unless there is a legal retention period on our part. In this case, we must store your data for longer. The legal bases for processing are your consent, the provision of our contractual services and our legitimate interest.
Alternatively, you are able to sign up using the convenience login and sign up from Google LLC or Facebook. For convenience login and sign up, you will be asked to provide your basic information (i.e., name, email address, and display picture) linked to your account. If granted, your username and password will be auto generated to fill in the rest of required user data. When registering via our convenience function, you agree to the relevant terms and conditions and consent to certain data from your respective profile being transferred to us.
In both cases, the legal basis for the processing is your consent. You may withdraw your consent by deleting your account by contacting us.
Payment Data
If you make a purchase your payment will be processed via our payment service providers PayPal Apple Pay, and their associated payment methods. Payment data will solely be processed through PayPal and Apple Pay, and we have no access to any Payment Data you may submit. The legal basis for the provision of a payment system is the establishment and implementation of the contract.
When you use our services
We process your personal data in the context of the provision of our services, and for the initiation and execution of the contractual relationship existing between you and us. This includes among others, coaching services and support and as such ,we process your name, contact details and all information required in the context of the performance of the services including health data in accordance with the DPA and GDPR, exclusively for the purpose of processing and handling the contractual relationship.
Some of the Personal Data you provide may be considered “special” or “sensitive”. This includes Personal Data concerning for example your health, and fitness. By choosing to provide this data, you consent to our processing of that data.
You have choices about the Personal Data you provide and how you share it. You don’t have to provide Personal Data or Special Category Data; however, information about you helps you to get more from our Services. It’s your choice whether to include Personal Data or Special Category Data and to make that information available to us. Please do not share information that you would not want to be available.
The legal basis for the processing of your Special Category Data is the establishment and implementation of the user contract for the use of the service as well as your consent. You may withdraw your consent and request us to stop using and/or disclosing your personal and Special Category Data by submitting your request to us.
Administration, financial accounting, office organisation, contact management.
We process data in the context of administrative tasks and the organisation of our business and compliance with legal obligations, such as archiving. In this context, we process the same data that we process in the provision of our contractual services. The processing bases are our legal obligations and our legitimate interest.
Facebook Community
In accordance with the DPA and GDPR, Meta Platform Inc., USA and its subsidiary Meta Platform Ltd, Ireland, and we are jointly responsible for the processing of your data when you join our Facebook Community and enter into a so-called joint controller agreement.
A Joint Controller Agreement itself is very legalistic and lengthy, but in a nutshell, it clarifies how the jointly responsible parties will fulfil the obligations arising from data protection laws that are applicable to them. For further information, please refer to Facebook's Privacy Policy and Facebook`s Page Controller Addendum.
Further, your use of the Facebook platform and its functions is your own responsibility, this applies in particular to the use of the interactive functions (e.g., commenting, sharing, rating). In addition, Facebook may use your data for market research, advertising purposes and to create profiles about your usage behaviour and your interests.
The legal basis for the use of Facebook is our legitimate interest, your consent or, in the case of a contractual relationship with us, the provision of a contractual service.
Downloading my publications and resources
When you go ahead and download our publications and resources, your IP address is requested and logged for documentation purposes only. This is a mere technical process and required to make our publications and resources available for download to your device or depending on your browser available for viewing. The legal basis for this storage is the provision of a contract and our legitimate interest.
Marketing
If you have given us your separate consent to process your data for marketing and promotional purposes, we are entitled to contact you for these purposes through the communication channels for which you have given your consent.
You may give us your consent in a variety of ways, such as by checking a box on a form asking for permission to send you marketing information, or sometimes your consent is implied from your interactions or contractual relationship with us. In cases where your consent is implied, it is based on the assumption that you could reasonably expect to receive a marketing communication based on your interactions or contractual relationship with us.
Direct marketing is typically by email, but may include other less traditional or new channels. These forms of contact are managed by us or by our contracted service providers. Any direct addressed marketing sent or conducted by us or on our behalf will provide you with the opportunity to opt out.
Economic analyses and market research
For business reasons, we analyse the data we have on business transactions, contracts, enquiries,browsing behaviour etc., whereby the group of persons concerned may include contractual partners, interested parties, and users of our services.
The analyses are carried out for the purpose of business evaluations and market research. The analyses serve us alone and are not disclosed externally and processed using anonymous analyses with summarised and or anonymized values. Furthermore, we take the privacy of users into consideration and process the data for analysis purposes as pseudonymously as possible and, if feasible, anonymously (e.g., as summarised data).
General Principles
Who receives my information?
Within Go with Jo Fitness, those who have access to your information are those who need it to fulfil our contractual and legal obligations.
Processors used by us may also receive data for these purposes. These are companies in the areas of IT services, telecommunications, and sales and marketing. If we use processors to provide our services, we take appropriate legal precautions and corresponding technical and organisational measures to ensure the protection of personal data in accordance with the relevant legal provisions.
Data is only passed on to third parties within the framework of the legal provisions. We only pass on user data to third parties if this is necessary, for example, for contractual purposes or due to legitimate interests in the economic and effective operation of our company, or if you have consented to the transfer of data.
How long will my data be stored?
To the extent necessary, we process and store your personal data for the duration of our business relationship, which includes, for example, the initiation and execution of a contract.
In addition, we are subject to various retention and documentation obligations, which result, among other things, from the statutory minimum retention periods and other retention periods prescribed in this sense, e.g. retention periods under tax or commercial law. Depending on the document and the legal regulation, the periods specified there for storage and documentation are up to 6 years in accordance with among other HMRC.
How do we secure your data?
Our website uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of content or contact requests that you send to us. In addition, we have taken numerous security measures ("technical and organisational measures"), such as encryption or access only when necessary, to ensure the most complete protection of personal data processed through this website.
Nevertheless, Internet-based data transmissions can always have security vulnerabilities, so that absolute protection cannot be guaranteed. And databases or records containing personal data may be breached inadvertently or by unlawful intrusion. If we learn of a data breach, we will notify all affected individuals whose personal data may have been compromised as soon as possible after the breach is discovered.
Is data transferred to a third country?
We process data in the course of operating our website. We do not normally transfer personal data to countries outside the UK and the EEA. However, if we do, we ensure that the processing of your personal data is governed by processing contracts that include standard contractual clauses to ensure a high level of data protection.
Minors
We do not request personal data from minors and children and do not knowingly collect such data or share it with third parties.
Automated Decision Making
Automated decision making is the process of making a decision by automated means without human involvement. Automated decision making does not occur.
DO NOT SELL
We do not sell your Personal Data.
Your rights and privileges
Rights to protect your data
Under the DPA and the GDPR, you may exercise the following rights:
● Right to information
● Right to rectification
● Right to deletion
● Right to data portability
● Right to object
● Right to withdraw consent
● Right to lodge a complaint with a supervisory authority
● Right not to be subject to a decision based solely on automated processing.
If you have any questions about the type of personal data we hold about you, or if you wish to exercise any of your rights, please contact us.
Updating your data
If you believe that the data we hold about you is inaccurate or that we are no longer entitled to use it and you wish to request that it be rectified or erased, or object to its processing, please contact us.
Withdrawal of your consent
You may withdraw any consent you have given at any time by contacting us. The legality of the data processing carried out until the withdrawal remains unaffected by the withdrawal.
Request for information
If you would like to make a request for information about your data, you can inform us in writing. We will respond to requests for information and correction as quickly as possible. If we are unable to respond to your request within thirty (30) days, we will tell you why and when we will be able to respond to your request. If we are unable to provide you with the Personal Data you have requested or to make a correction, we will tell you why.
Complaint to a supervisory authority
You have the right to lodge a complaint about our processing of personal data with a supervisory authority responsible for data protection. The competent supervisory authority in relation to our services is The Information Commissioner's Office (ICO), Wycliffe House, Water Ln, Wilmslow SK9 5AF, UK www.ico.org.uk. However, we would appreciate the opportunity to address your concerns before you contact the ICO.
Validity and questions
This Privacy Policy was last updated on Friday, 9th of June 2023, and is the current and valid version. However, we want to point out that from time to time due to actual or legal changes a revision to this statement may be necessary. If you have any questions, please feel free to contact us using joanna@gowithjofitness.com.