Privacy Policy

Welcome to https://www.gowithjofitness.com and Go With Jo Fitness. This Privacy Policy explains how we collect, use, protect, and disclose your personal data when you visit our website, purchase our products, or use our services.

What law applies?
Our use of your personal data is subject to the UK Data Protection Act (DPA) and the UK General Data Protection Regulation (UK GDPR). We process personal data in accordance with these laws.

What is personal data?
Personal data is any information relating to an identifiable individual. This may include your name, email address, IP address, device identifiers, or other information you provide when interacting with our website or services.

What is Special Category Data?
Special Category Data is personal data that requires additional protection because it is sensitive. This may include data relating to your health or fitness. We only process this data where you have given explicit consent or where it is necessary to provide our services.

What is processing?
Processing refers to any operation performed on personal data, whether automated or manual, including collection, storage, use, disclosure, or deletion.

Who is responsible for data processing?
The data controller under UK GDPR is Go With Jo Fitness, operated by Joanna Olivier.

If you have any questions about this Privacy Policy or your data, please contact:
joanna@gowithjofitness.com

Legal bases for processing personal data
We process personal data on one or more of the following legal bases:

  • Performance of a contract (to deliver products or services you purchase)

  • Legitimate interests (to operate, improve, and secure our business and website)

  • Consent (where you have explicitly agreed)

  • Legal obligations (where required by law)

Am I obliged to provide data?
You are only required to provide personal data necessary to enter into and perform a contract with us. Without this data, we may be unable to provide access to our services or products.

Data we collect automatically

When you visit https://www.gowithjofitness.com, certain information is automatically collected, including browser type, device information, IP address, date and time of access, referring URLs, and pages visited. This data is used to ensure website functionality, security, and performance. The legal basis is our legitimate interest.

Our website, sales pages, email communications, and digital product delivery are hosted and managed using systeme.io. Systeme.io acts as a data processor and processes personal data on our behalf in accordance with applicable data protection laws.

We use cookies and similar technologies to ensure our website functions correctly and to improve user experience. Where required by law, non-essential cookies are used only with your consent. You may manage or disable cookies via your browser settings.

Links to other websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

Data you provide directly

Contact
When you contact us, we collect your name, email address, and the content of your message. This data is used solely to respond to your enquiry. The legal basis is your consent or our legitimate interest.

Purchases and payments
When you purchase a product, payments are processed securely by third-party payment providers such as PayPal and/or Stripe. We do not store or have access to your full payment details.

Use of our services
When you use our programs, we may process personal data necessary to deliver the service. This may include fitness- or health-related information if you choose to provide it. By submitting this information, you consent to its processing for the purpose of delivering our services. You may withdraw your consent at any time by contacting us.

Marketing communications
If you opt in to receive marketing communications, we may send you emails relating to our programs, resources, or updates. You can unsubscribe at any time using the link provided in our emails or by contacting us directly.

Social media
We maintain a presence on social media platforms including Instagram, Facebook, TikTok, and YouTube. When you interact with us on these platforms, both we and the platform provider may act as joint controllers. Please refer to the relevant platform’s privacy policy for further information.

Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting obligations. Certain data may be retained for up to six years in accordance with UK legal and tax requirements.

Data security
We use appropriate technical and organisational measures, including encryption and restricted access, to protect your personal data. While no system can guarantee complete security, we take reasonable steps to safeguard your information. In the event of a data breach, affected individuals will be notified where required by law.

International transfers
Some service providers may process data outside the UK or EEA. Where this occurs, appropriate safeguards are used, such as standard contractual clauses, to ensure your data remains protected.

Minors
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

Automated decision-making
We do not use automated decision-making or profiling that produces legal or similarly significant effects.

Your rights
Under UK GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact:
joanna@gowithjofitness.com

Complaints
You may lodge a complaint with the Information Commissioner’s Office (ICO) at https://www.ico.org.uk. We encourage you to contact us first so we can address your concerns directly.

Updates to this policy
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or our services. The most recent version will always be available on our website.

Last updated: 27 December 2025